Constituent & Customer Services

Whenever possible, NUSD classified staff are to be used to provide direct language services to students, families, and staff. These designated employees provide in-person, virtual, and telephonic interpretation services for things like meetings that are scheduled in advance (i.e. 504/IEP meetings, parent/teacher conferences, meetings with administration, etc.), as well as written translation in Spanish and in some cases, other languages.

In addition to the supports provided by our classified employees, the District also provides supports to our families through Language Link. Language Link is an on-demand service with access to hundreds of languages to support our diverse community and is used in urgent situations where classified employees are not able to assist (when a classified employee isn’t available in the language needed, in a time-sensitive/critical situation, etc.).

Please contact your student’s school site or CCS at (916) 561-5253 for more information about how to access language support services.

General Complaint Form

1312.3 – UNIFORM COMPLAINT PROCEDURES
Contains board policy (BP)

1312.3 – UNIFORM COMPLAINT PROCEDURES
Contains administrative regulation (AR)

1312.3 - UNIFORM COMPLAINT PROCEDURES
Contains exhibit (E)

1312.3 - UNIFORM COMPLAINT PROCEDURES
Contains exhibit (E)

1312.4 – WILLIAMS UNIFORM COMPLAINT PROCEDURES
Contains administrative regulation (AR)

1312.4 – WILLIAMS UNIFORM COMPLAINT PROCEDURES
Contains forms (E)

1312.4 – WILLIAMS UNIFORM COMPLAINT PROCEDURES

Williams Uniform Complaint Form (Spanish)

When a question or concern regarding a school site surfaces, please use the following path to successful communication. To view, click on the images below.

English

Spanish

Punjabi

Hindi

Filipino